ADELAIDE FOOTBALL CLUB MATCH DAY HOSPITALITY FAQ'S

When and how will I receive my match day tickets?

Tickets for each home match will be make available to download from your Club Events Portal page approximately two days prior to the scheduled game.  You will receive an email confirmation once tickets are available on your portal.

Your Club Events Portal is linked to the email address you used to make your booking.  Please contact your Match Day Hospitality Coordinator if you require any assistance.

What if I can’t attend a function, are my tickets transferable?

Yes, your Corporate Tickets are transferrable.  You can update your guest's name in your Club Events Portal by clicking 'edit attendees' on your Club Events Portal page and updating the name(s) accordingly.

Your Club Events Portal is linked to the email address you used to make your booking.  Please contact your Match Day Hospitality Coordinator if you require any assistance.

What is the dress code?

MATCH DAY HOSPITALITY FUNCTION       DRESS CODE
Bird in Hand Premiership Suite Gentleman- collared shirt and jacket.
Ladies accordingly - No jeans or sneakers
Chairman's Event Business Casual. Denim, guernseys and sneakers strictly not permitted
Vice Presidents Business Casual. Denim, guernseys and sneakers strictly not permitted
Zerella Wines Wine Bar Business Casual
Mismatch Beer Deck Smart Casual
Triple M Bunker Smart Casual
Corporate Boxes & Suites Smart Casual

How do I request special food requirements?

You can update your guest's special food or dietary requirements on your Club Events Portal by clicking 'edit attendees' and completing the 'special requirements' section.  Special food or dietary requirements need to be completed at least three business days prior to the scheduled event.

Dietaries updated after this time will need to be emailed directly to your Account Manager to confirm with Adelaide Oval.  Adelaide Oval can't guarantee complete allergy free meals due to the potential of trace allergens in the working environment and supplied ingredients.  Special dietaries provided on the day of the event may not be catered for and can cause a delay to your service.

Your Club Events Portal is linked to the email address you used to make your booking.  Please contact your Match Day Hospitality Coordinator if you require any assistance.

Are there age restrictions for children in particular rooms?

Yes. Many of our functions are located within close proximity to a bar or include a beverage package so it is not recommended for children to attend.  Some of our functions do allow children, strictly with adult supervision.  Each attendee, including children, will require their own ticket to attend a corporate function and there will be no discount applied.

MATCH DAY HOSPITALITY FUNCTION       PERMITTED AGES
Bird in Hand Premiership Suite Restricted to 18 years + Dress code applies
Chairman's Event Restricted to 12 years + Dress code applies
Vice Presidents Restricted to 12 years + Dress code applies
Zerella Wines Wine Bar Restricted to 18 years + Dress code applies
Mismatch Beer Deck Permitted with supervision
Triple M Bunker Restricted to 12 years +
Corporate Boxes & Suites Permitted

For further information on the above please contact your Match Day Hospitality Coordinator.

Where are my seats in relation to the function room?

Please refer to the Adelaide Oval Map to view the location of your Match Day Function and refer to your ticket to see which bay your Game Day Ticket is allocated.

Can I request special seating requirements?

Yes, special seating requirements are required at time of booking or at a minimum of two weeks prior to your Match Day Hospitality Function.

Seating requests are subject to availability.

What is included in my package?

Each Match Day Function has different inclusions, for a list of inclusion please refer to the 'Match by Match' or 'Seasonal' headings at the top of the screen.

What information can I pass on to my guests?

You will receive a Match Day Information email prior to your scheduled match day that will include links to an Adelaide Oval Map and an invitation for your purchased Match Day Function.

Invitations for each Match Day Function are created once the game has been confirmed by the AFL.  If you require the invitation for your purchased function prior to receiving the information email, please contact your Match Day Hospitality Coordinator.

Where can I park and which gate best entry for my function?

There are two car parks located at Adelaide Oval that are open each match day, pending the weather. The entrance for the northern car park is located off Pennington Terrace and the entrance for Oval Number 2 is located off Montefiore Road.

Car park passes can be pre-purchased when booking your function tickets.  If you have any questions, please contact your Match Day Hospitality Coordinator.

What time can we access our Match Day Function?

You will receive function timing and further information by email prior to your scheduled match day that will include the time that your function commences.  Formalities and/or catering commences 15 minutes after doors open for any match day function that has these included.

If you arrive once formalities have commenced, you may be held at the entrance to the event until there is a break in formalities.

How many guests can I book into each Casual Match Day Hospitality area?

MATCH DAY AREA MINIMUM NUMBER OF GUESTS     MAXIMUM NUMBER OF GUESTS
Open East Corporate Boxes        10 guests Minimum catering numbers is for 4 guests to a maximum of 10 guests
Chairman’s Event 1 guest No maximum until inventory is exhausted
Triple M Bunker 1 guest 10 guests
Melbourne Match Day 1 guest No maximum until inventory is exhausted

I'm no longer able to attend the function, can I get a refund or credit | Seasonal Package

Unless the game is cancelled or relocated from Adelaide Oval, no refund or credit is applicable.

I'm no longer able to attend the function, can I get a refund or credit | Casual Purchase

After booking is confirmed to 28 days prior to the scheduled event date:

10% held as a booking fee with the remainder refunded to a nominated bank account.

Between 28 days and 7 days prior to the scheduled event date:

10% held as a booking fee with the remainder applied as a credit for you to use for an alternate Match Day Game within the same season.

Less than 7 days prior to the scheduled event date:

No refund or credit is applicable.

Who is my Match Day Hospitality Coordinator?

MATCH DAY AREA  CONTACT EMAIL TELEPHONE
Chairman's Function Kim Crowther kcrowther@afc.com.au   08 8440 6637
Bird in Hand Premiership Suite Lydia Whitchurch lwhitchurch@afc.com.au   08 8440 6506
Corporate Boxes Ben Teakle bteakle@afc.com.au   08 8440 6516
The Deck Lydia Whitchurch lwhitchurch@afc.com.au   08 8440 6506
Triple M Bunker Lydia Whitchurch lwhitchurch@afc.com.au   08 8440 6506
Vice Presidents Function Kim Crowther kcrowther@afc.com.au   08 8440 6637
Zerella Wines Wine Bar Lydia Whitchurch lwhitchurch@afc.com.au   08 8440 6506
Phil Riding's Bar Lydia Whitchurch lwhitchurch@afc.com.au   08 8440 6506

 

Melbourne Match Day

For all Melbourne Match Day hospitality enquiries, please contact Kim Crowther on (08) 8440 6637 or kcrowther@afc.com.au.