Hospitality FAQ's
Open menu
Close menuWhen and how will I receive my match day tickets?
Tickets for each home match will be made available to download from your Corporate Portal page the week of the scheduled game. You will receive an email confirmation once tickets are available on your portal.
Your Club Events Portal is linked to the email address you used to make your booking. Please contact your Account Manager if you require any assistance.
How do I access my Corporate Portal?
If this is your first purchase with the Club, you will receive a registration email that will allow you to create a Corporate Portal Log In.
If you have already created a Corporate Portal, click the ‘Log In’ button at the top of this page and enter your details.
Your Corporate Portal is linked to the email address you used to make your booking. Please contact your Account Manager if you require any assistance. If you are unsure of your login details, please click forgot your password, or contact your Account Manager. Please do not create a new account.
Where can I find my Match Day Function details?
Please refer to your Match Day Invite for all function details. You are welcome to download these to share with your guests.
Formalities will commence 15 minutes after doors open. If you arrive once formalities have commenced, you may be held at the doors until there is a break in formalities.
What if I can’t attend a function, are my tickets transferable?
Yes, your Corporate Tickets are transferrable. You can update your guest details by clicking 'edit attendees' in your Corporate Portal.
Your Corporate Portal is linked to the email address you used to make your booking. Please contact your Account Manager if you require any assistance.
What is the dress code?
Bird in Hand Premiership Suite
Accepted: Collared shirt and jacket, Tailored dress pants or chinos, Dress or skirt, Dress shoes, Club scarves
Not Accepted: Denim, Shorts, Caps, Guernsey’s, Trackpants and hoodies, Sneakers, Birkenstocks, thongs, Ugg boots
Chairman's Event / Vice Presidents Event
Accepted: Collared or polo shirt, Tailored dress pants or chinos, Dress or skirt, Dress shoes, Club scarves
Not Accepted: Denim, Shorts, Caps, Guernsey’s, Trackpants and hoodies, Sneakers, Birkenstocks, thongs, Ugg boots
Hentley Farm Wine Bar
Accepted: Collared or polo shirt, Tailored dress pants or chinos, Dress denim (must not be ripped or torn), Dress shoes or dress sneakers, Club scarves
Not Accepted: Shorts, Caps, Guernsey’s, Trackpants and hoodies, Sneakers, Birkenstocks, thongs, Ugg boots
Open-Air Boxes & Luxury Suites / The Deck / The Bunker / The Wing
Accepted: Denim, Shorts, Guernsey’s, Club scarves
Not Accepted: Trackpants and hoodies, thongs, Ugg boots
How do I request special food requirements?
You can update your guest's special food or dietary requirements on your Corporate Portal by clicking 'edit attendees' and completing the 'special requirements' section. Special food or dietary requirements need to be completed at least seven business days prior to the scheduled event.
Dietaries updated after this time will need to be emailed directly to your Account Manager to confirm with Adelaide Oval. Adelaide Oval cannot guarantee complete allergy free meals due to the potential of trace allergens in the working environment and supplied ingredients. Special dietaries provided on the day of the event may not be catered for and can cause a delay to your service.
Your Club Events Portal is linked to the email address you used to make your booking. Please contact your Account Manager if you require any assistance.
Are there age restrictions for children in particular rooms?
Yes. Many of our functions are corporate environments and include a beverage package so it is not recommended for children to attend. Some of our functions do allow children, strictly with adult supervision. Each attendee, including children, will require their own ticket to attend a corporate function and there will be no discount applied.
Bird in Hand Premiership Suite - Restricted to 18 years + Dress code applies
Chairman's Event - Restricted to 12 years + Dress code applies
Vice Presidents - Restricted to 12 years + Dress code applies
Hentley Farm Wine Bar - Restricted to 18 years + Dress code applies
The Deck - Permitted with supervision
The Wing - Permitted with supervision
The Bunker - Restricted to 12 years +
Open-Air Boxes & Luxury Suites - Permitted with supervision
Where is my function room located?
Chairman's Event - Ian McLachlan Room – Level 3, Western Stand
Premiership Club - Premiership Suite - Level 3, Riverbank Stand
The Deck - Graham Cornes Deck - Level 3, Eastern Stand
The Bunker – John Cahill & Andrew McLeod Room – Level 1, Riverbank Stand
Hentley Farm Wine Bar – Bodyline Bar - Level 2, Western Stand
Vice Presidents Event – William Magarey Room West - Level 3, Riverbank Stand
Luxury Suites - Individual Box Number - Level 4, Eastern Stand
Lower West Open-Air Boxes - Individual Box Number - Level 2, Western Stand
Upper West Open-Air Boxes - Individual Box Number - Level 3, Western Stand
East Open-Air Boxes - Individual Box Number - Level 3, Eastern Stand
Please refer to the Adelaide Oval Function Room Map and Adelaide Oval Corporate Box/Suite Map HERE
Can I request special seating requirements?
Yes, special seating requirements are required at time of booking or at a minimum of two weeks prior to your Match Day Hospitality Function.
You can update this via the Corporate Portal by clicking 'edit attendees' and complete the 'special requirements' section or by contacting your Account Manager directly.
Seating requests are subject to availability.
What is included in my package?
Each Match Day Function has different inclusions, for a list of inclusions please refer to the 'Match by Match' or 'Seasonal' headings at the top of the screen.
Where can I park?
There are two car parks located at Adelaide Oval that are open on match days, pending the weather.
>> Northern Car Park is located off Pennington Terrace.
>> Oval Number 2 is located off Montefiore Road
Car park passes can be pre-purchased when booking your function tickets or purchased at the car park on the day. Subject to availability.
If you have any questions, please contact your Account Manager.
Seasonal Package - I'm no longer able to attend the function, can I get a refund or credit?
Unless the game is cancelled or relocated from Adelaide Oval, no refund or credit is applicable.
Casual Package - I'm no longer able to attend the function, can I get a refund or credit?
After booking is confirmed to 28 days prior to the scheduled event date:
10% held as a booking fee with the remainder refunded to a nominated bank account.
Between 28 days and 7 days prior to the scheduled event date:
10% held as a booking fee with the remainder applied as a credit for you to use for an alternate Match Day Game within the same season.
Less than 7 days prior to the scheduled event date:
No refund or credit is applicable.
Who is my Account Manager?
Chairman's Event
Krissi Guehrer / kguehrer@afc.com.au / 08 8440 6623
Premiership Club
Charlotte Vozzo / cvozzo@afc.com.au / 08 8440 6668
Vice Presidents
Krissi Guehrer / kguehrer@afc.com.au / 08 8440 6623
Hentley Farm Wine Bar
Charlotte Vozzo / cvozzo@afc.com.au / 08 8440 6668
The Deck
Krissi Guehrer / kguehrer@afc.com.au / 08 8440 6623
The Bunker
Charlotte Vozzo / cvozzo@afc.com.au / 08 8440 6668
The Wing
Krissi Guehrer / kguehrer@afc.com.au / 08 8440 6623
Player Sponsor
Krissi Guehrer / kguehrer@afc.com.au / 08 8440 6623
Team Sponsor
Charlotte Vozzo / cvozzo@afc.com.au / 08 8440 6668
Luxury Suites
Travis Mahoney / tmahoney@afc.com.au / 0431 206 990
Upper West Open-Air Boxes
Travis Mahoney / tmahoney@afc.com.au / 0431 206 990
Lower West Open-Air Boxes
Travis Mahoney / tmahoney@afc.com.au / 0431 206 990
East Open-Air Boxes
Lauren Bishop / lbishop@afc.com.au / 08 8440 6503
Melbourne Match Day
For all Melbourne Match Day hospitality enquiries, please contact Travis Mahoney on 0431 206 990 or tmahoney@afc.com.au.